Our Guarantee

You’re satisfied or you get your money back.

It’s that simple. However, once you approve initial creative concepts and provide feedback for revisions to move the project forward, no refunds can be processed.

All work is the intellectual property of Lucky Dog Creative until Final Artwork is delivered.
All concepts and drafts will be delivered in a secure, low resolution PDF format including a Lucky Dog Creative copyright watermark.
All final artwork is created in high-resolution graphic files (or low-resolution web-ready files) for your unlimited usage. You retain all rights to the final artwork.

All concepts that are rejected as part of the money-back guarantee (or eliminated throughout the creative process) will remain the property of Lucky Dog Creative. You are expressly prohibited from using any concepts that are not accepted and/or paid for.

Basically you pay for it, it’s yours. You don’t, it’s ours.

We don’t believe you’ll be dissatisfied, but if you are and want to submit a refund under our money-back guarantee, please click here. Upon receipt, our Lucky Dog Creative Services team will contact you.

Our Guarantee

You’re satisfied or you get your money back.

Basically you pay for it, it’s yours. You don’t, it’s ours.

100% Guarantee. We know we'll deliver on what you need.